Frequently Asked Questions

Pinless dialing, How does it work?
No PIN to remember! You make a call without entering a PIN. When you sign up, you register your phone number with us. It can be your cell phone, work phone or home phone. When you dial from registered phone, after entering Access Number the telecom switches automatically recognizing your number, and you don't have to enter a hard-to-remember PIN!
How do I place a call?
To place a call you dial the Local Access Number, then you'll be prompted to enter the phone number you want to call.
Can I call from my cellphone?
Yes. You can call from a cell phone and from any touch-tone phone that is registered with us. To place a call from any not registered phone number, just dial access number, enter your PIN and dial your destination number.
Registration/Verification
How can I register?
If you are a first time buyer, click on Open Account here, you'll be prompted to enter your information and your account will be created
Why must we verify an order?
Verifying your order is our way of ensuring customers protection against credit card fraud. Our highly-trained customer service representatives inspect and verify all new orders to guarantee your online security.
How do I recharge my account?
You recharge your account by entering your Credit/Debit card information in the required fields in the Recharge my account panel.
Credit/Debit cards accepted: Visa, Master Card and we accept the Discover Card also
Is it secure to purchase online on our website
Yes. We strive to make shopping online a safe and secure experience. The security of your personal information, pin information, and transactions is a top priority for us.
All online transactions at our website are handled with the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). This ensures that your credit card information is kept confidential and your order remains secure. Our site is tested and certified daily to pass the McAfee Secure Security Scan to eliminate any risk of identity theft or credit card fraud. |